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    The Anatomy of An Apology
    • 4 min

    The Anatomy of An Apology

    421
    How to increase popcorn sales using customer profiling
    • 3 min

    How to increase popcorn sales using customer profiling

    49
    Modelling Change - What makes customers change and why: The Lipstick Case Study
    • 3 min

    Modelling Change - What makes customers change and why: The Lipstick Case Study

    22
    What makes a complaint different to a non-complaint: A tale of a complaint detector
    • 2 min

    What makes a complaint different to a non-complaint: A tale of a complaint detector

    20
    The links between anxiety purchases, deprivation and personality
    • 2 min

    The links between anxiety purchases, deprivation and personality

    15

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