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    How to: be cooler
    • 3 min

    How to: be cooler

    165
    The Anatomy of An Apology
    • 4 min

    The Anatomy of An Apology

    435
    How to increase popcorn sales using customer profiling
    • 3 min

    How to increase popcorn sales using customer profiling

    64
    Modelling Change - What makes customers change and why: The Lipstick Case Study
    • 3 min

    Modelling Change - What makes customers change and why: The Lipstick Case Study

    27
    What makes a complaint different to a non-complaint: A tale of a complaint detector
    • 2 min

    What makes a complaint different to a non-complaint: A tale of a complaint detector

    22
    The links between anxiety purchases, deprivation and personality
    • 2 min

    The links between anxiety purchases, deprivation and personality

    20

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